You can get product samples by: 1) Booking online and visiting your nearest showroom; 2) Applying online and we'll ship samples to your address (shipping fee may apply); 3) Calling our hotline 400-888-8888 to request samples.

Yes, we support customization based on your project requirements. Custom products require specification confirmation and deposit, with a production cycle of 15-30 business days. Please contact our project consultant for details.

We offer multiple thickness options: standard 20mm, thin slab 10mm, thick slab 30mm. Some products support additional thickness customization. Please check product details or contact customer service.

You can judge stone quality by: 1) Appearance - clear texture, uniform color; 2) Density - crisp sound when tapped; 3) Water absorption - quality stone has low absorption; 4) Certification - check quality inspection reports. All our products come with quality certificates.